General information

Services

ACL provides numerous locations where patients may have their specimens collected. For a current listing of these locations, please call Client Services or the Sales Department at (800) 624-3134. You can also search for a collection site by clicking here.

Courier Service

ACL provides couriers for specimen pick-up and report delivery service in Wisconsin, Northern Illinois and Northern Indiana. We utilize commercial carriers or the U.S. Postal Service in other areas of the United States that are outside our courier service area.

Repeat Testing

If a test result is inconsistent with the clinical diagnosis of the patient, the physician may have the assay repeated provided there is sufficient specimen remaining. There is no additional charge for this service. Contact Client Services to arrange for repeat testing.

Specimen Retention and Additional Testing
Specimens received by ACL will be retained at 2-8°C for several days after completion of test results. Actual retention times will vary depending upon specimen integrity. Contact Client Services should additional testing be desired on specimens already received in the laboratory. Additional testing will be done provided adequate sample is available and suitable for testing. Appropriate fees will apply.

Tests not Listed in this Directory

Should you require a specific test or a group of tests not listed in our Directory of Services, please contact Client Services or your Account Manager. ACL is committed to providing full service to the medical community and will make every effort to accommodate your needs and requests.

Professional Consultation

Members of our technical staff and our board certified pathologists are available to answer your questions, discuss test results, consult on unusual cases or arrange special studies. Call ACL Client Services to request assistance.